How to activate your warranty
 

There is no need to pre-register your warranty with iiyama, just follow the six simple steps below to activate your warranty should the need arise. iiyama provide a first class service from experienced engineers and their customer service helpdesk.

Step one - Check that all connections have been properly made.

Step two - Check set up in user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.

Step three - If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 0844 846 0884. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the Service Request Form.

Step four - Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.

Step five - Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.

Step six - Please ensure your product is clean and presentable before packaging in original box for collection.

* Proof of purchase may be required


Warranty cover

iiyama provides the following standard warranty cover for each product group.

 

 
Product
Cover
visioncare
desktop CRT & LCD product (15" - 26")
3 years on-site UK warranty
projectorcare

LPS130 & LPX150

3 years on-site UK warranty (bulb exclusions apply)
touchcare
all CRT & LCD touchscreen products
3 years return to base warranty
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