How to activate your warranty
There is no need to pre-register your warranty with iiyama, just follow the six simple steps below to activate your warranty should the need arise. iiyama provide a first class service from experienced engineers and their customer service helpdesk.
Step one - Check that all connections have been properly made.
Step two - Check set up in user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.
Step three - If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on
0844 846 0884. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the
Service Request Form.
Step four - Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.
Step five - Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.
Step six - Please ensure your product is clean and presentable before packaging in original box for collection.
* Proof of purchase may be required
Warranty cover iiyama provides the following standard warranty cover for each product group.
| |
Product |
Cover
|
|
visioncare |
desktop CRT & LCD product (15" - 26") |
3 years on-site UK warranty
|
|
projectorcare |
LPS130 & LPX150 |
3 years on-site UK warranty (bulb exclusions apply)
|
|
touchcare |
all CRT & LCD touchscreen products |
3 years return to base warranty |